When you receive an installation email and/or SMS to your mobile, open the link to open your phone browser.
First step: Click “Download” and the App Store will open to the Setera OneCloud installation page
Second step: Install the app, once the installation is complete, open this link again and Click “Configure”.
This will open the 'Setera OneCloud' and configure it for use.
'Accept' all requirement from the App (access to contacts, to microphone, etc.)
Please see the attached for full instructions.