In this tutorial video we go through following topics:


  1. Enabling Mobile Voip
  2. Enabling Contact Synchronisation
  3. Place outbound call to external number with dialer
  4. Place outbound call to contact from iPhone own address book
  5. Mid call options
  6. Transfer call 
  7. ACD Group options and Group Call Log (Visible If ACD features are enabled for your organization)
  8. How to use Presence Menu, set Caller ID and set call diversion