FAQ for Features
Yes, you can setup IVR-numbers with extension dialing
Thu, 1 Apr, 2021 at 8:50 AM
Yes, with group call log you can see information about missed calls, who answered, queue time, duration and charts. Group call log is only for ACD-groups. ...
Thu, 1 Apr, 2021 at 8:52 AM
Yes they can, with Mobile App you they can call/receive calls from company number with VoIP.
Thu, 1 Apr, 2021 at 8:53 AM
Yes, you can sync your Microsoft 365 / Exchange calendar with OneCloud, and set your presence states to sync with calendar meetings. You can also searc...
Thu, 1 Apr, 2021 at 8:54 AM
Yes, you can change it easily from every device: mobile, softphone, dect or desktop phone. You can also add international numbers as outbound caller nu...
Thu, 1 Apr, 2021 at 8:55 AM
Yes you can, you can send SMS from Softphone Desktop App or from user portal. You can also send SMS from your company switchboard or some other group n...
Thu, 1 Apr, 2021 at 8:56 AM
Mobile App is supported with Android and iOS (iPhone) devices. iOS app is compatible with the two latest released iOS versions. Android app is compa...
Thu, 1 Apr, 2021 at 9:01 AM
Setera Softphone is verified to be compatible with a number of headsets, as listed below. The headset/Bluetooth dongle firmware shall be kept updated wi...
Thu, 1 Apr, 2021 at 9:05 AM