Setera OneCloud Softphone

How to guides for installing and optomising usage of the SoftPhone App.

How to install Setera Softphone Desktop App for Windows
1. You will receive installation e-mail, where you will find: Download link for the application Your username for login Link where you can reset or c...
Thu, 1 Apr, 2021 at 11:06 AM
How to install Setera Softphone Desktop App for MAC
TABLE OF CONTENTS 1. You will receive installation e-mail, where you will find: 2. Download MAC application 3. Drag and Drop installation file in to ...
Thu, 1 Apr, 2021 at 11:10 AM
Quick Overview of the Setera OneCloud Softphone Interface
The latest version of Setera OneCloud Softphone has a very clear and easy to use interface.  Let us have a quick look at its interface which appears whe...
Fri, 29 May, 2020 at 12:48 PM
What Headsets are supported with OneCloud Softphone?
Setera Softphone is verified to be compatible with a number of headsets, as listed below. The headset/Bluetooth dongle firmware shall be kept updated wi...
Thu, 1 Apr, 2021 at 1:18 PM
How to switch user account on your Setera OneCloud SoftPhone
Click on Tools Click on Options.. Click on Account It now shows the account configured on the desktop application Click on Logout Now, you can en...
Tue, 30 Mar, 2021 at 1:55 PM
How to view call logs on your Setera OneCloud SoftPhone
There is a list of icons in the left side of the softphone. The icon  shows the list of call logs. Click on log icon to find all kind of logs. Click on t...
Tue, 30 Mar, 2021 at 1:54 PM
How to transfer a call on your Setera OneCloud Softphone
There are two types of Call Transfer that you can make using Setera Softphone.  They are : 1. Blind Transfer It allows you to transfer the call from call...
Tue, 30 Mar, 2021 at 1:53 PM
How to select your audio source on your Setera OneCloud SoftPhone
How to choose Audio Mode? There are two types of audio mode that for softphone.  They are Speaker Mode and Headset Mode . The current status of audio mod...
Tue, 30 Mar, 2021 at 1:55 PM
How to move a call from one Setera OneCloud device to another
How to move a call? It is possible to move an ongoing call from the softphone to another client, for example a mobile phone or a desktop phone. For this, ...
Tue, 30 Mar, 2021 at 1:53 PM
How to add a contact to your Setera OneCloud SoftPhone
Follow these steps to add a 'contact' from your Setera OneCloud softphone: Click on Tools  Click on Add contact Contact Details entry box wil...
Tue, 30 Mar, 2021 at 1:52 PM