Enter your search term here...
to submit a new ticket
Check ticket status
I can't login to my Sofphone
I need to install my Mobile Client again
FAQ for Features
Q: Can I use my analog devices (FAX, Doorbell, External ringer etc) with Setera OneCloud?
Q: Can I connect / integrate my Legacy PBX in to Setera OneCloud?
Q: Can I integrate our CRM system in to OneCloud?
Q: Do you have reporting solution and call statistics?
Q: Does your system need any hardware installations on our premises?
View all 18
How to guide
Creating an extension dialing IVR in OneCloud
How to configure Nightmode or Special Hours in OneCloud Portal
How to edit users in OneCloud portal
Setera OneCloud Mobile App
How to install Setera Mobile Client for Android
How to Install Setera Mobile Client for an iPhone
Tutorial video for iPhone mobile app with ACD Features
Tutorial video for iPhone mobile app for Basic user
Quick Guide for the Setera OneCloud Mobile App. with ACD
View all 18
Setera OneCloud Softphone
How to install Setera Softphone Desktop App for Windows
How to install Setera Softphone Desktop App for MAC
Quick Overview of the Setera OneCloud Softphone Interface
What Headsets are supported with OneCloud Softphone?
How to switch user account on your Setera OneCloud SoftPhone
View all 17
Mitel Desk Phone User Guides
What Headsets are supported with Mitel Deskphones?
Video - Mitel 6863i Basic User Guide
Mitel 6863i IP Desk Phone Quick Reference Guide
Video - Mitel® 6865 End-User Training and Features Tutorial
Video - Mitel 6940 User Guide
View all 30
Mitel DECT Cordless User Guides
How do I create a Conference Call on my Mitel 612D DECT phone?
How to activate the signal strength meter on a 61x DECT handset
How to login as a user to DECT phone
How to use Mitel DECT phone
Mitel 612, 622, 632 SIP DECT Cordless Quick User Guide For Setera OneCloud
View all 11
Setera Reporting Portal
How to write a good Trouble Ticket
Call Recording Portal
How to use Call Recording portal: Admin view
How to use Call Recording portal: User view
Mitel Bluetooth Speakerphone
Mitel S720/Jabra Link 370 Bluetooth Speakerphone